Blue Kangaroo PACKOUTZ is the trusted name for comprehensive contents, furniture, art, and document restoration services. We offer solutions to help homeowners, property owners, businesses, and institutions restore what they value most. Clients seek out Blue Kangaroo PACKOUTZ after fire, water, mold, or other damage—it’s a very sensitive situation they’re facing, so we work hard to make the restoration process seamless and stress-free.

At Blue Kangaroo Packoutz, we owe our success to the efficiency of our organizational processes. To help maintain and grow this standard the operations leader will oversee daily activities. The successful candidate will have a sharp business mind and proven success managing multiple departments toward maximum productivity. The ultimate responsibility is to increase our operational efficiency in the contents, cleaning, warehouse and delivery departments of the business. This is a key position that will be expected to attend a 10 day paid training to ensure excellence in operational expertise/procedures.

Seeking someone who is hungry to work and grow with the company.

Pay: Salary Negotiable with incentive bonuses

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Oversee the inventory, packout, cleaning, vaulting, wrapping, staging, and pack back of documents/merchandise as part of the Contents Restoration process
Coordinate and oversee all warehouse logistics
Long-term planning to create initiatives that further the company’s overall goals
Coordinating different teams to foster exchange of ideas and provide cross-team learning opportunities
Assessing and analyzing departmental budgets to find ways to minimize expenses and optimize profits
Undertake job cost estimates utilizing Xactimate software system
Inspiring and motivating employees to perform at their best through positive encouragement and incentive initiatives
Communicating with the Owner about shifting company priorities and projects
Identifying potential problems and points of friction and working to find solutions to maximize efficiency and revenue
Identifying opportunities to expand or shift course to take advantage of changes in the market
Adjust staffing levels/schedules according to volume/priorities/holidays, etc.
Assure all Operations departments are fully staffed with proper, trained personnel
Responsible for the safety program including leading/participating in safety meetings.
Oversee the investigation and resolution of any inventory issues that arise (ie ensuring items scanned into our inventory software tracking system are accurate with appropriate documentation).
Conduct staff meetings on a regular basis.
Supervise all forklift operations; drive and maintain a forklift
Responsible for the 5S’s: sort, straighten, shine, standardize and sustain.

Note: Specific objectives and performance standards for essential duties and responsibilities are established annually in a performance review document.

MANAGEMENT/SUPERVISORY RESPONSIBILITIES (including job titles of direct reports):

Under the direction of the Owner: provide input on promotions; establish work schedules; manage time and attendance; provide training including cross-training; assign, direct and review work; write and deliver performance reviews; and address performance/conduct issues through the corrective action process for the operations staff as assigned.

QUALIFICATIONS

Must be able to identify product (consumables), usage, and disposal requirements with training
Eligible to operate a motor vehicle per Blue Kangaroo Packoutz’s vehicle policy
Possess a sense of urgency, professional demeanor, positive attitude, and strong work ethic
Ability to multitask in a fast-paced environment
Comprehensive understanding of customer service principles

Knowledge/Skills/Abilities: Demonstrated ability in planning and managing multiple projects, and in problem analysis and problem resolution. Strong decision making and negotiating skills. Demonstrated leadership skills. Ability to effectively communicate verbally and in writing. Strong customer orientation with excellent interpersonal communication skills. Detail oriented with excellent organizational skills. Knowledgeable in Word, Excel and computer operating systems such as iCAT and Xactamate.

What We Do

Blue Kangaroo PACKOUTZ is a comprehensive contents cleaning and restoration company. We’re focused on utilizing industry best practices for the handling of personal and business assets. Our work is so important because we’re restoring what people value most. Clients seek out Blue Kangaroo PACKOUTZ after fire, water, mold, or other damage—it’s a very sensitive situation they’re facing, so we work hard to make the restoration process seamless and stress-free.

Who We Hire

We look for individuals with skills such as truck driving, warehousing, sewing, woodworking, crafting, cleaning, and other restoration-related activities. We also know that not everyone comes to us with these skills. That’s why we put each specialist—those with or without training—through an in-depth and comprehensive training program. Each Blue Kangaroo PACKOUTZ member learns the entire contents restoration process while honing in on their specific cleaning or restoration skills. It’s all a part of our ongoing support and training experience.

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